@import url('https://fonts.googleapis.com/css2?family=Assistant:wght@400;500;600;700;800&display=swap');
:root{font-family:Assistant,Arial,sans-serif;color:#eaf0f5;background:#0b1420;font-synthesis:none}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid #f0bd65;outline-offset:2px}.app-shell{display:grid;grid-template-columns:248px minmax(0,1fr);min-height:100vh}.sidebar{background:#101d2b;border-left:1px solid #233344;padding:29px 18px;display:flex;flex-direction:column;min-height:100vh}.brand{display:flex;align-items:center;gap:11px;padding:0 12px 36px}.brand-mark{display:grid;place-items:center;width:42px;height:42px;border-radius:14px;background:#e5ac55;color:#14212c;font-size:27px;box-shadow:0 8px 30px #e5ac5530}.brand strong{display:block;font-size:23px;line-height:1}.brand small{display:block;color:#93a3b1;font-size:12px;margin-top:6px}.workspace-label{font-size:11px;letter-spacing:.05em;color:#6f8394;padding:0 15px 12px}.nav{display:grid;gap:4px}.nav-item{border:0;color:#acbac7;background:transparent;border-radius:12px;text-align:right;padding:11px 14px;display:flex;align-items:center;gap:12px;font-weight:700;font-size:15px}.nav-item>span{width:22px;text-align:center;color:#8093a4;font-size:20px}.nav-item b{margin-inline-start:auto;font-size:12px;color:#93a7b8;background:#223242;min-width:24px;text-align:center;padding:1px 6px;border-radius:20px}.nav-item:hover{background:#1a2c3d;color:#fff}.nav-item.active{color:#f8f1e7;background:#263c4d}.nav-item.active>span{color:#efb85d}.sidebar-bottom{margin-top:auto;border-top:1px solid #263849;padding:22px 10px 0}.scan-indicator{display:flex;gap:10px;align-items:flex-start}.scan-indicator strong{display:block;font-size:14px}.scan-indicator small{display:block;color:#9aa9b6;font-size:12px;margin-top:3px}.live-dot{width:9px;height:9px;border-radius:50%;background:#dfa853;margin-top:6px;box-shadow:0 0 0 4px #dfa85320}.sidebar-bottom p{font-size:12px;line-height:1.45;color:#718596;margin:15px 0 0}.main{min-width:0;padding:0 31px 20px;max-width:1600px;width:100%;margin:auto}.topbar{height:68px;border-bottom:1px solid #23313d;display:flex;align-items:center;justify-content:space-between;color:#8092a2;font-size:13px}.breadcrumb span{margin:0 8px;color:#586c7d}.breadcrumb strong{color:#cdd8e0}.top-actions{display:flex;gap:15px;align-items:center}.preview-chip{background:#24313c;border:1px solid #3b4a55;color:#e3b776;border-radius:20px;padding:5px 10px;font-size:12px}.avatar{background:#304857;color:#fff;border-radius:50%;width:31px;height:31px;display:grid;place-items:center;font-size:12px;font-weight:700}.page-heading{display:flex;justify-content:space-between;align-items:end;gap:18px;padding:32px 0 24px}.eyebrow{font-size:11px;letter-spacing:.13em;color:#e7b365;font-weight:800}.page-heading h1{font-size:32px;line-height:1.1;margin:9px 0 8px}.page-heading p{margin:0;color:#96a7b5;font-size:15px}.heading-actions{display:flex;gap:9px}.button{border-radius:10px;padding:10px 15px;font-weight:700;border:1px solid #35495b;white-space:nowrap}.button-secondary{background:#182939;color:#e8f0f4}.button-secondary:hover{background:#20394c}.button-primary{background:#e7b365;border-color:#e7b365;color:#12202b}.button-primary:hover{background:#f0c681}.button:disabled{opacity:.48;cursor:not-allowed}.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:13px;margin-bottom:24px}.stat{background:#142333;border:1px solid #27394b;border-radius:16px;padding:17px 19px;min-height:111px}.stat-label{display:flex;justify-content:space-between;color:#a3b3bf;font-size:13px;font-weight:700}.stat-label span{color:#e3ae62;font-size:18px}.stat strong{display:block;font-size:30px;margin:1px 0}.stat small{color:#718697;font-size:12px}.workspace{display:grid;grid-template-columns:minmax(420px,1.1fr) minmax(360px,.9fr);gap:15px;align-items:start}.list-panel,.detail-panel{background:#142333;border:1px solid #27394b;border-radius:17px;min-height:550px;overflow:hidden}.section-header{display:flex;align-items:center;justify-content:space-between;padding:20px 21px 15px}.section-header h2{margin:0;font-size:18px}.section-header p{margin:2px 0 0;color:#8496a5;font-size:13px}.results{font-size:12px;color:#e1b573;background:#2c3641;border-radius:30px;padding:4px 10px}.filters{padding:0 21px 15px;display:grid;grid-template-columns:minmax(130px,1.7fr) repeat(3,minmax(100px,1fr));gap:7px}.filters input,.filters select,.edit-grid input,.edit-grid select,.edit-grid textarea{background:#0d1b29;border:1px solid #34495b;border-radius:9px;color:#e6eef4;padding:9px 10px;width:100%;min-width:0}.filters input::placeholder{color:#748a9d}.search-wrap{display:flex;align-items:center;position:relative}.search-wrap span{position:absolute;right:10px;font-size:20px;color:#8ba0ae}.search-wrap input{padding-right:32px}.ticket-list{max-height:650px;overflow:auto}.ticket{display:block;width:100%;border:0;border-top:1px solid #263747;background:transparent;color:inherit;text-align:right;padding:15px 21px}.ticket:hover{background:#1a2c3c}.ticket.selected{background:#203647;border-right:3px solid #e7b365;padding-right:18px}.ticket-top{display:flex;align-items:center;gap:8px}.ticket-name{font-size:15px;font-weight:800}.ticket-time{margin-inline-start:auto;color:#8093a2;font-size:12px}.ticket-subject{font-size:14px;color:#d3dee5;margin:5px 0 3px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.ticket-preview{color:#8296a5;font-size:13px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden;max-width:100%}.ticket-tags{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.tag{font-size:11px;font-weight:700;border:1px solid #385061;border-radius:5px;padding:2px 7px;color:#9eb6c6}.tag.category{background:#294153;color:#b8d8e5;border-color:#294153}.tag.new{background:#4d3f2b;color:#f6cf8e;border-color:#4d3f2b}.tag.spam{background:#50343c;color:#f4a8af;border-color:#50343c}.tag.review{background:#423d5a;color:#d1bef5;border-color:#423d5a}.tag.audio{color:#e1b779}.detail-panel{position:sticky;top:15px;max-height:calc(100vh - 30px);overflow:auto}.empty-detail{min-height:550px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;color:#8295a5}.empty-icon{font-size:43px;color:#e7b365;border:1px solid #46525a;border-radius:18px;width:75px;height:75px;display:grid;place-items:center}.empty-detail h2{color:#dce5eb;font-size:19px;margin:18px 0 0}.empty-detail p{font-size:13px}.detail-content{padding:21px}.detail-header{display:flex;justify-content:space-between;align-items:start;gap:10px}.detail-header h2{font-size:21px;line-height:1.2;margin:5px 0 6px}.detail-id{font-size:11px;color:#e7b365;letter-spacing:.08em}.detail-time{color:#8297a7;font-size:12px}.detail-section{border-top:1px solid #2b3d4c;margin-top:19px;padding-top:17px}.detail-section h3{font-size:13px;color:#b8c8d2;margin:0 0 10px}.summary{background:#21394a;border-right:3px solid #e7b365;padding:12px 13px;border-radius:7px;color:#dbe6ed;font-size:14px;line-height:1.5}.detail-text{font-size:14px;color:#d2dfe7;line-height:1.55;white-space:pre-wrap}.meta-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.meta-item small{display:block;color:#7d91a0}.meta-item strong{display:block;font-size:13px;margin-top:2px;overflow-wrap:anywhere}.audio-card{border:1px solid #42566a;background:#182c3d;border-radius:11px;padding:12px}.audio-card strong{font-size:13px}.audio-card p{color:#879dab;font-size:12px;margin:4px 0 0}.detail-actions{display:flex;gap:7px;flex-wrap:wrap;margin-top:17px}.mini-button{background:#24394a;color:#e6eff3;border:1px solid #3c5568;border-radius:8px;padding:7px 11px;font-weight:700;font-size:12px}.mini-button:hover{background:#304b5f}.mini-button.danger{color:#eeb2bc}.edit-grid{display:grid;grid-template-columns:1fr 1fr;gap:9px}.edit-grid label{color:#93a9b8;font-size:12px}.edit-grid label.wide{grid-column:1/-1}.edit-grid textarea{resize:vertical;min-height:72px}.help{font-size:12px;color:#8398a7}.empty-list{padding:45px 20px;text-align:center;color:#8da1b0}.contact-card{border-top:1px solid #263747;padding:16px 21px;display:flex;align-items:center;gap:12px}.contact-initial{background:#294457;color:#f4c77d;border-radius:11px;width:39px;height:39px;display:grid;place-items:center;font-weight:800}.contact-card strong{display:block}.contact-card small{display:block;color:#8296a5}.contact-card b{margin-inline-start:auto;color:#e7b365;font-size:12px}footer{text-align:center;color:#647b8d;font-size:11px;padding:19px 0 0}@media(max-width:1250px){.filters{grid-template-columns:repeat(2,1fr)}.search-wrap{grid-column:1/-1}.workspace{grid-template-columns:minmax(300px,1fr) minmax(300px,1fr)}}@media(max-width:900px){.app-shell{display:block}.sidebar{min-height:auto;padding:13px 16px}.brand{padding:0 0 13px}.workspace-label,.sidebar-bottom{display:none}.nav{display:flex;overflow:auto;gap:5px}.nav-item{white-space:nowrap;font-size:12px;padding:8px 10px}.nav-item>span{width:auto}.main{padding:0 16px 16px}.stats{grid-template-columns:repeat(2,1fr)}.workspace{grid-template-columns:1fr}.detail-panel{position:static;max-height:none;min-height:0}.empty-detail{min-height:220px}.page-heading{align-items:start;flex-direction:column}.heading-actions{width:100%}.heading-actions .button{flex:1}.ticket-list{max-height:480px}}@media(max-width:520px){.topbar{height:52px}.preview-chip{display:none}.page-heading h1{font-size:26px}.page-heading{padding:22px 0}.stats{gap:8px}.stat{padding:12px;min-height:93px}.stat strong{font-size:25px}.stat small{font-size:11px}.filters{padding:0 13px 12px}.section-header{padding:16px 13px 13px}.ticket{padding:13px}.ticket.selected{padding-right:10px}.detail-content{padding:16px}.button{font-size:12px;padding:9px}.heading-actions{flex-wrap:wrap}}